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Manage Conflict SITXCOM005

Manage Conflict SITXCOM005

SITXCOM005 Manage Conflict
This course is for all frontline staff who deal with customers in any workplace environment.
The course aims to assist staff in identifying the potential for conflict quickly, knowing how to avoid or deal with situations where personal safety may be threatened and learn how to use effective communication strategies.

This training will be delivered and assessed by Coates Hospitality Services, trading as Australian Training & Consulting (ATAC) - RTO ID 90886. Statements of Attainment will be issued by ATAC.

This course has no current classes. Please the waiting list.